Review for Momentum Solar

Office location: 1931 Onley Avenue, Cherry Hill NJ, 08003

10/31/2023
Tricia B Voorhees, NJ

Horrible customer service

DO NOT use this company. The customer service is horrible. They are borderline fraudulent. We’ve been waiting since April for them to fix an issue with our panels. They’d tell us the parts arrived and then schedule an appointment. Then they don’t show up for that appointment. When we call and ask why they didn’t show, they tell us the part didn’t arrive. And that they will have someone call us. This is the cycle that’s been happening since April. Take your business somewhere else.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 2400

Year installed: 2016

Momentum Solar reply 11/15/2023
Hi Tricia. We are sorry to hear of the issues you're facing and assure you this is not the level of service we strive to provide our customers. Please email your name, project address, and any relevant details to marketing@momentumsolar.com so we can locate your project and reach out to discuss further. We would love the opportunity to make things right for you. Thank you!