Review for Sunrun Inc.

10/28/2023
Charles Lawton, OK

Misleading and corrupt company

My sales representative Adam Sadler that works for Vivint was very dishonest. I was told that I would have enough solar panels that I would never have a electric bill again. THAT WAS A LIE. Also I would get 6,000 dollars back from the IRS as a rebate check. THAT WAS A LIE. Also I was told that if I had to get the panels removed and replaced for any reason that it would only cost me a total of 100 dollars. THAT WAS A LIE. It actually cost me 2400 dollars. So for the first year it actually cost me about 250 dollars a month. Before the solar panels my average monthly bill was 88 dollars a month. This is the worst mistake of my life. This is the most corrupt company that I have ever dealt with. I stopped paying for the panels so my service was turned off. Please stay away from this corrupt company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5

System price: $22,600

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes