Review for Alternate Energy

Office location: 96-1276 Waihona St, Pearl City HI, 96782

10/27/2023
Brenda Cockett Pearl City, HI

PV panel repair/replacement

Since May 2023 1 of 13 panels has not been working. AEI has not been able to resolve issue, still under warranty. Last 2 days I’ve been leaving messages for a call back, nothing. Hopefully after leaving this comment I’ll hear from them. Last time I commented I received a call less than 24 hours. Wish me luck.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 338

Year installed: 2014