Review for Advance Solar & Energy

Office location: 450 W McNab Rd, Fort Lauderdale FL, 33309

10/10/2023
Lisa S West Palm Beach, FL

They won’t fix their mistakes

If anyone considers getting solar and furthermore considers Advanced Solar & Spa located in Fort Lauderdale and Fort Meyers. Please do not use them! We paid over 70,000 to them in 2016. Now my micro inverters are having serious issues and the array that is shown is wrong because they did not place the panels with the micro inverters in the places that they showed to be according to Enphase. Now I am stuck with output problems and the only way to fix it is to have another company take the panels off the roof and check them individually and reinstall. At a cost of roughly $2000.00. I have tried repeatedly to get Advanced Solar to fix their mess up and they will not respond. All they did was send me a list of the panels and micro inverter numbers but I have no idea where on the 41k system they are. Enphase sent me a new micro inverter. However when the guy I hired went up there to change it the bad micro inverter didn’t match the panel. These a- holes just put them up in no particular order instead of following their own schematic. I have begged them for their schematic and have received zero help.

Sales process
On schedule
Installation quality
After sales support

System size (kW): 41

System price: $70,000

Year installed: 2016

Price include the Federal Tax Credit or incentives: Yes