Office location: 5112 Departure Drive, Raleigh NC, 27616
10/05/2023
A. S.
Durham, NC
I couldn't be happier with my experience with 8M Solar for the installation of solar panels on my roof. From start to finish, the entire process was incredibly smooth and hassle-free. What truly set 8M Solar apart was their outstanding communication and professionalism. They utilized project management software that not only streamlined the process but also included me in all communications, allowing me to observe the project's progress firsthand. Any questions or concerns I had were promptly addressed, often within the same day, which was incredibly reassuring. Another aspect that impressed me was their willingness to collaborate on the design. They welcomed my ideas and the engineers worked closely with me to ensure that the solar panel installation met my preferences and requirements. This level of customer-centricity truly made me feel like a valued part of the project. It was also clearly evident that 8M Solar values their team members and treats them with kindness and respect. This approach to their staff resonates with their commitment to excellence in every aspect of their work. The roof installation team, in particular, deserves special mention. Knowing that they are a dedicated and experienced team (not a subcontract) gave me added confidence in the process. Their use of a robust flashing system on the roof (Pegasus), was a higher quality system than I had researched with other solar companies, and speaks to their commitment to quality and longevity. In fact, their lifetime roof warranty reflects their confidence in the durability of their installation, another reason I decided to contract with them. All in all, my experience with 8M Solar was exceptional. They delivered on every promise and went above and beyond in ensuring my complete satisfaction. I can wholeheartedly recommend 8M Solar to anyone considering solar panel installation – they are truly a cut above the rest!
System size (kW): 8.1
Year installed: 2023