Review for SunPower by Sea Bright Solar (CA)

Office location: 1785 Industrial Park Avenue Building A, Redlands CA, 92374

09/29/2023
Ken Nipomo, CA

Solar system turned in early August. SLO county inspector indicated he would sign inspection documents but only after Seabright Solar representative told him they would fix dangling cable under one panel. They never did. I contacted company shortly after turning on the system and looking at MySolar app since it was showing my house power usage as twice as much as it has ever used. They said Seabright would contact me. They never did. I called the help phone line again in early September and they indicated Seabright would call. Seabright called and I tested them a screen shot of the MySolar app showing house using twice as much power and power being imported from PG&E. I also sent them screen shot of most recent PG&E bill showing 10 days of solar power indicating a net export to the utility grid whereas their app show import from the grid for same period of time. They said they thought CTs were hocked up incorrectly and they would send someone out. They never did. A couple of days ago, I was contacted by salesperson asking how things were going. I relayed my frustration and sent him latest PG&E bill showing solar panels were delivering power to grid instead of their app indicating power was being imported from grid. No response from them yet