Review for Sun Solar (Formerly Missouri Sun Solar)

Office location: 10855 Metro Ct, Maryland Heights Missouri, 63043

09/26/2023
Melinda Pajares Millstadt, IL

Unprofessional

We have been shopping for solar and Sun Solar was in our top 2 final choices. However, they lost the sale because their office and our sales rep, Jenny, called or texted us constantly despite us saying we were still reviewing and had questions but would get back to them when we were ready. Jenny's final text was "If you do not want solar, let me know, I am very busy and will move on." When I called her to say spamming a potential client is poor business practice after they have asked you to refrain, I was told she did not need advice from me, then proceeded to talk over me loudly. Last I checked, a good salesperson LISTENS to their client and does not berate them. I suppose she just made our decision easier as now we will choose the other company. If this is their sales process, I can only imagine what their installation and service might be like.