Review for Blue Raven Solar

Office location: 1403 North Research Way Building J, Orem UT, 84097

09/22/2023
Brian Whisler Magna, UT

Poor communication, and damages

Started installation process beginning July was given estimated windows. Knowing that a lot of processes would take time I let most of it just run its course. About two months later I was the one who had to reach out to get a status update and still couldn’t get a proper update. After getting the run around I was told it would be another week or so. After that date passed I still didn’t hear back. Early that following week I got a message that was oh, by the way your permit and everything ready and we have an installation open tomorrow. Unfortunately it didn’t work for me and had to wait another month for an available time to open up. Day of installation was pretty smooth tech’s nice and help. Sadly while getting into the attic the roof tile was broken and not informed about. As my son was going to sleep that night he freaked out about it telling me something was wrong. I informed my representative about the damage and was told I would hear back. (Take a guess if I’ve heard back yet) then I multiple emails telling me they’d like me to follow up and leave a review. Here it is.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4

Year installed: 2023