Office location: 20 Greenway Plaza, Houston TX, 77046
09/20/2023
Jordan
Allen, TX
This is by far the worst company I’ve ever had to deal with. We had hail damage on our house and had to have the panels removed. They were quick to take our $5000 to take them off, but we are over two months now and I still haven’t put our solar panels back on. We have called hundreds of times and no one has been able to help us. No one has the ability to put our solar panels back on. It has been one of those frustrating business transaction I’ve ever dealt with. Find another company. Never consider this company.
System size (kW): 1
Year installed: 2023
Sunnova reply
09/21/2023
Thank you for bringing this to our attention, Jordan. We are so sorry to hear about your experience. We would love the opportunity to look into this. You can chat with us through your MySunnova portal. Thank you for your patience.