Office location: 4 E Station Square Drive, Pittsburgh PA, 15219
09/19/2023
zorro
pittsburgh, PA
System is working well, energy bill went down over 90%, current customer rep, Henry, is great, still promptly answers emails even months after work is done. But, it took 8 months from signing to installing, and the first customer rep was horrible, and that is putting it mildly. I had to struggle with him for months until the company fired him, even if the problems were evident and occasionally someone higher up was looped in the (miss)communication.
System size (kW): 7.6
Year installed: 2023
zorro reply
09/27/2023
We greatly appreciate your feedback and patience during the initial challenges. We're thrilled that your system is now performing well and your bills have decreased substantially. Thank you for highlighting Henry's outstanding service. Your satisfaction means a lot to us.