Office location: 304 Bishop Avenue, Bridgeport CT, 06610
09/19/2023
NOPOSIGEN
Stratford, CT
It has been over a year and my system is still not activated. I did everything Posigen asked, when they asked. They screwed up the permit process, and that cost an additional month. Then after the installation- they failed to put the required signs on the electrical equipment, causing the system to fail inspection. I called them every 2 weeks for 2 months after the inspection and they told me that the town inspector had not released the inspection report. They told me they called the town over and over again- but no one was getting back to them. I called and on the first call I spoke to the town who informed me that the system failed the inspection. They had to have the system reinspected....and it passed. Then UI came out to install the new meter, and I was told that Posigen did not install the system correctly and the new meter could not be added until that was fixed. Since then, I have made multiple attempts to speak to management and no one calls or emails me. I have wasted a year on this and now I have a roof full of equipment that is not turned on. They obviously do not care about their customers or owning their mistakes. USE ANY OTHER SOLAR COMPANY
System size (kW): 1
Year installed: 2023