Review for Vision Solar LLC (Out of Business)

Office location: 600 Fairway Drive Suite 206, Deerfield Beach FL, 32809

09/18/2023
Renalvoodoo Palm Beach Gardens, FL

Horrible Customer Service

I was excited to have solar panels installed. It took awhile for the permitting to approve everything ie 10 months. I looked at the electric bill and there was no reduction in the bill. I asked Vision solar to look at the installatoon. They say everything looks good on their end. Then asked for an electric bill to do an analysis. I have since sent them two electric bills, photos of the installation and have called weekly. I have asked to have upper management be involved and notified. No one is coming to my house to look at the installation. The solar panels are creating energy but not going to my house. I think they installed it incorrectly and sending energy to my back up generator. They sold me on customer service. That was their strength. I think they are growing too fast and are understaffed. The initial installation was a year ago. I have been paying the monthly loan payment for four months. I am not getting a reduction in my electricity bill. I am not getting anyone from vision solar to return my phone calls or come to my house.