Office location: 6925 Lake Ellenor Drive, Orlando FL, 32809
09/12/2023
Cynthia Michener
Clermont, FL
After multiple calls, I was told to contact concierge@visionsolar.com. Not able to locate this site to register my complaint. The salesman made sure to inform me that if I ever replaced the roof that their company would need to remove the panels since they do not belong to me. Never once did he tell me that I would be responsible for the $200 per panel charge to have them removed and reinstalled after the roof was replaced. Was informed that I need to notify the company and receive an invoice and pay the $3,000 before anything could be started. The savings I was suppose to received from having solar panels has been non-existent. I wish I had never had solar panels installed.
System size (kW): 15
Year installed: 2020