Office location: 7575 Kingspointe Pkwy, Orlando FL, 34761
09/03/2023
robert
Orlando, FL
Trinity Solar and SUNOVA are running a scam: they came to my house and gave me a false spiel about the costs and I signed a contract for them to install a system. The price he gave me verbally, to be paid monthly for 25 years was under $90 which I calculated after he left to be $26k total payment for the system, which was reasonable for the system I was to get. Supposedly that price would actually save me a ton on my electric bill because the system would be generating enough electricity to lower the unit cost of the KW hours I used from Duke energy from 18 cents to 12 cents per something or other. Taht reduction in the KWH unit charge is what I would be paying Sunova for 25 years he said,and I forget the exact amount but it was under $90 and over $80. the system would be big enough to supply about half of my electricity that I'[m usi9ng at the Peak season (now) in half, so that I would be saving much more than the $85ish payment to Sunova. But turns out to be a bald face lie they have it set up to click through and initial the contract without ever seeing the details that he verbally gave me and I trusted him. But I shouldn't have because the document I signed obligates me to a $102 payment in the first year, which goes up every year after that to like nearly $200 in year 25 for a total of over $42000, which is enough scratch to nearly buy a Cadillac full system with batteries! I think I can still back out. i'm calling them M
System size (kW): 6.5
System price: $42,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: No
Trinity Solar reply
09/18/2023
Hello Robert, thank you for bringing your concerns to our attention. We're happy to hear that our sales team has been in touch with you to clear up any confusion regarding your agreement, and we'll always be here to answer any questions you may have! Please don't hesitate to reach out to us at Customer.Service@Trinity-Solar.com if you would like to discuss further!