Review for Urban Solar Group

Office location: 1225 Broken Sound Pkwy NW, Boca Raton FL, 33487

09/02/2023
MR. G Boynton Beach, FL

Don't waste your time

Company gave me a price. I combined the Solar quote from Urban along with a Metal roof quote from another company and was approved for a very low interest loan 1.49 with a finance company Urban recommended. The roof was installed on time with no problems. Urban took months to get the permit and a start date. With nothing but excuses. When the install date came up the loan company said it was past the allotted time and cancelled the loan. They would give us a new loan but at a much higher interest rate. 6.99 I was supposed to get a 30% tax credit with the roof and solar combined. With no solar I get no tax credit and I had to pay the roofer out of my pocket. I should have received a 7200 dollar tax credit from the roof alone. More off the solar. I even asked the company to cut the price to compensate for the interest hike. They had paid for the permit and engineering already, seeming like a no brainer. No help from urban.