08/30/2023
Brian
San Diego, CA
Powur in San Diego! Beware of this SCAM!!!!! BEWARE…This is a SCAM they used/will use to get your DEPOSIT MONEYS!!! After signing a contract with them (POWUR) and making DEPOSIT…they will disappear… If you called asking for the STATUS – they will respond with: “Too many applications…so you have to wait….” Four (4) months later, they called and asked for an additional ~10K if you wanted to move forward with solar installation. If NOT, you will lose your DEPOSIT MONEYS… This is my case: I agreed to pay ~29K for the solar installation with them. Made a deposit of $1,000. Have not heard from them for 4 months. One day, an agent called and asked for an additional $9000 b/c my roof needs to be fixed…. There was no clear explanation why my roof needed to be fixed since all my 3 neighbors just had solar installed (in the window of 3-6 months) and did not have any issue. I requested a few things such as: 1) Roof Inspection in person – not by drone(s) – Got REJECTED 2) Second inspection in person to confirm since all my neighbor’s roofs with the same builder/year 2001 did not have any problem – Got REJECTED 3) Hire an independent Roof Inspection – Got REJECTED I asked for a refund of my DEPOSIT in full. They said: “Since my cancellation was more than 3 days after signing the contract agreement, they will not refund my DEPOSIT in full.” It took them 4 months to demand an additional $10K. Why didn’t they tell me in the first 3 days So I will be able to cancel my contract? Just wanted to share my story so you will be aware of the NEW SCAM!!!!
System size (kW): 8
Year installed: 2023