Review for Equisolar

Office location: 17514 Ventura Blvd Suite 204, Encino CA, 91316

08/25/2023
Duarte Los Angeles, CA

Run DO NOT DO ANY BUSINESS WITH THESE PEOPLE

If I can give this company “0” stars I would. First the lack of customer service and unprofessionalism of these peoples is astonishing. Contract was signed May 2023 and since then it has been a NIGHTMARE trying to get a hold of anyone from this “so-called” credible company. The only way to get a response is by going directly through financing company and even then once we do get a call back they just lead us on saying they are waiting on getting a tech out to our home. We are in August, solar panels installed but yet not working. Payment is being made for a non operational system. This company has taken advantage of my senior parents who are Spanish speaking and painted a beautiful picture of them being able to help the environment and save money with solar panels that don’t work. RUN FROM THIS COMPANY DO NOT LET THEM FOOL YOU WITH THE THOUGHT THAT YOU WILL RECEIVE REBATES AND THEY WILL TAKE CARE OF ALL PERMITS. NOT TRUE!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 280

System price: $34,150

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes