Office location: 20 Patterson Brook Road Unit #10, West Wareham MA, 02576
08/25/2023
Deb Medeiros
New Bedford, MA
I had mine finally installed in February was told no more electric bills and guess what I got a $48 bill today and when I texted my sales rep today his reply was “really it’s Friday” funny how when he tried to get the sale he was up my ass making promises such as how he will pay to have my maple tree cut down and that never happened nor has he ever come by to educate me on my system and now I don’t matter. I should have gone with Isakaen like my husband wanted. If I had the money I’d be contacting an attorney because I feel as though I was taken advantage of.
System size (kW): 600
Year installed: 2022
Trinity Solar reply
09/28/2023
Hi Deb, we appreciate you bringing your concerns to our attention and we're sorry to hear about your experience. Providing our customers with excellent customer service is our number one priority and we apologize if we missed the mark here. We're glad to hear you've been in touch with management to resolve your concerns and we'll continue to be here for you for all of your solar needs!