Office location: 2180 5th Avenue Unit #1, Ronkonkoma NY, 11779
08/18/2023
Manju
Glen Oaks, NY
First they took almost six months to install the system, the system did not function properly initially and required a couple of service calls to function. After a few months, the system stopped functioning. For the past two months Trinity has made five service calls and still our system does not work. Incompetent people.
System size (kW): 372
Year installed: 2023
Trinity Solar reply
09/28/2023
Hello Manju, we appreciate your feedback here and we apologize for your experience. We're working hand in hand with your finance company to get your system up and running as soon as possible and we're happy to hear you've been in touch with a team member throughout the process. We appreciate your patience.