Office location: 10696 Haddington Drive Suite 130, Houston TX, 77043
08/18/2023
Sara Jackson
Sanger, TX
I have a solar panel with fastrac. A panel was damaged in June 2023. It took them a month to get out and inspect the panel. The inspection was completed in July. August came around no communication from Fastrac. The panel still hasn't been replaced. I called them in August and was told to wait on a call from Crystal to set up a replacement. If I had not called them, I would not have been contacted. The panels are not worth what they charge for them. you don't save any money. They are not worth it. Currently, they are in direct violation of their contract I will be seeking legal advice.
System size (kW): 16.1
System price: $30,000
Year installed: 2020
Price include the Federal Tax Credit or incentives: No