Review for Trinity Solar

08/14/2023
DC Milford, CT

Company Lied

I had solar installed approximately 19 months ago, after 18 months I was promised that I would receive 13,000 dollars which I could keep for ourselves and are bill would go up 60 dollars. Well that has passed and I have not received a dime. I have called trinity and Sunova countless times to be left on hold for hours and no one has ever called me back. It’s amazing how quick they responded when I was originally going to get solar but now I have probably spent at least 20 hours on hold with the number that was given to me. My electric bill now with solar is almost double and I am at the end with this company. If I do not hear from someone by weeks end I am hiring an attorney and going after both trinity and Sunova , my roof was brand new when they installed only weeks old, at this point I am gonna hire an electrician to remove the solar from my home and I am also gonna hire an attorney for all costs plus aggravation, I would never recommend this company to any one as they have no recourse for complaints and how to resolve them. I will have my electrician come and remove these panels from my house, then I will have my roof redone due to all the holes that were caused from installation, on top of that they will be responsible for residing my home and all costs from contractors and attorneys fees!! DONT TRUST TRINITY they are liars and there customer service numbers just leave you on hold for hours with no answers, and I have left 30 messages with not one phone call returned. FU Trinity!!!!