Review for Infinium Solar

Office location: 1190 Dell Avenue Suite O, Campbell CA, 95008

08/11/2023
Bhavya San Jose, CA

Highly recommend for your Solar needs

Purchasing solar for the first time can be challenging and worry some, which indeed was the case with me. I started searching for a solar company and installer in late December not knowing anything about the size of solar needed or NEM2.0 and NEM3.0. One thing I was certain, I wanted to go with a local business rather than going with big corporation. After a few months of research, I came across Infinium Solar. Kenny the sales rep reached out to me the same day I made an inquiry and set up an appointment for the very next day for in person consultation. He was very patient at explaining literally everything and provided me with all the details about how solar systems work, how many panels my house will require, what the installation process and timeline will be, etc. We decided to move forward with the 16 Panel, 6.0 KW system in mid March. Kenny kept me updated throughout the whole process of all the paperwork and permits. I had all the necessary permits and approval within a month and was scheduled for installation of the system just a little after a month. Original install date I was provided turns out they had me double booked with someone else and had to reschedule. Got a new installation date for 2 weeks out. Day of install, the team arrived on time, started their job on time and was done by 2pm. They were very nice and friendly, and cleaned up after themselves. During the installation a few of my room tiles broke but they replaced them with new ones and for added bonus they even fixed a few of my crack titles as well. System was up and running the same day. Although the PTO took a while as PG&E was backed up. Overall I would highly recommend Infinium solar for your Solar needs. I have recommended them to a friend of mine and they are happy with their system too. I did have some issues along the way but Infinium was on top of their customer service, always answering the emails and phone calls promptly.