Review for Solgen Power

Office location: 5715 Bedford St, Pasco WA, 99301

08/09/2023
Carlos Bolivar Rio Rico, AZ

don't waste your time

Installation tech good. but when you need help because of you system under performing... no support at all. will not even try to help. Zero knowledge. all they said is that is performing as spectated. and is the middle of July where the day are longest, but your panels can barely produce 3.5k at the middle of the day. and they will not acknowledge the application they install for you to see your the daily production behavior, you can send them a screen shoot of of what your are seeing; their response will remain the same. we have no alert, it is working as spectated. nothing else.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 7.44

Year installed: 2021