Office location: 2211 Allenwood Road, Wall NJ, 07719
08/02/2023
Zach
Middletown, NJ
The Trinity solar salesman told lie after lie to convince us to buy this vastly overpriced and underpowered system. I was promised 90% energy production but the system maxes out at 40% of my usage on a low consumption month. I have repeatedly tried to get answers as to why my system isn’t working properly but it is working exactly as designed. I was lied to from the start about the production capabilities of the solar array. My current bill for JCP&L is for 1189kwh and my dollar array produced less than 800kwh this month. They Trinity solar rep assured me this production was expected for the system they sold me. But the salesman looked me in the eyes and told me it would completely cover my power consumption over the summer as winter is my peak consumption due to electric heat. Between the Trinity solar and jcp&l bills I am paying 3x what I paid this month last year for electricity and it will be much worse in the winter.
System size (kW): 4
System price: $80,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes