Review for NRG Clean Power

Office location: 7012 Owensmouth Avenue, Canoga Park CA, 91303

08/01/2023
Customer Hawthorne, CA

13 Panel sys w/ battery backup

Overall I am very happy with NRG. There was some delays with permits and getting approvals but that is outside of NRG's control. My sales person (Antoinette Miner) was very knowledgeable and friendly which is why I purchased from NRG. She didn't put me through a pointless presentation like other solar companies tried to do. Instead I asked for numbers and cost and we got right to business which was great. The process from start to finish changed from one rep to another at the various stages of the process. Even though a particular depart could have given me better answers in terms of helping me understand complex technical details i was asking about how the system works, the overall process was great. I want to specially mention and thank Nicole Corona. Nicole provided me amazing service!!! I left a voicemail and she returned my call the same day which was great. She did a great job a listening to my concern and addressing it promptly and effectively. It's not everyday someone provides this level of quality costumer service. She was very kind, very friendly, and had such an amazing positive attitude. In addition to being super nice, Nicole was very knowledgeable, she answered all my questions and took the time to make sure everything was ok. She made sure I was happy. It was a pleasure speaking with Nicole.