Review for NRG Clean Power

Office location: 7012 Owensmouth Avenue, Canoga Park CA, 91303

07/15/2023
Mehryar Garakani Danville, CA

Ground Mount Residential Solar

I tried many different solar providers during the proposal stage. Eventually went ahead with NRG Energy. Most other solar providers would not want anything to do with a ground mount system, as they are much more complex to do than roof mount. For my home, it was particularly difficult as the ground installation was on a 30 degree slope and had limited access for mechanical equipment. In addition had a ground squirrel issue. NRG Energy had no problem providing a reasonable bid for this system. I am glad I went ahead with them. To start with, Antoinette did the initial proposal. She was excellent in accommodating my unique requirements (including rodent protection and warranty) and putting a reasonable proposal together. I also had a very positive experience with her when it became necessary after the design to make adjustments based on the design team's input. Her flexibility and efforts were crucial to making it possible for this project to proceed. Later on came the installation and the many issues that had to be overcome due to high slope and poor access. Aracely was the manager assigned to overseeing the installation. I am so happy about that. She was superb in navigating all issues encountered with persistence and making sure everything was addressed along the way. If I do another solar project with NRG (system expansion), which is quite possible down the road, I can only hope Aracely can be the installation manager for the project. Not only was she good in managing the complex installation, I found her to be particularly responsive to my inquiries and in keeping me posted every step of the way. She is a true star! I can not thank the installation team of Martin and Karen enough. They performed with a high degree of professionalism and attention to every detail, so there were no surprises when it came to passing the inspections. They went way beyond my expectations in every way and came up with very good solutions to the installation issues. I wish every contractor could be as professional and detail oriented as these guys. Too bad it is not possible to give them 6 stars. Throughout the process my experience with NRG has been very positive. It is clear to me this is a company that cares about quality of their work and customer satisfaction.