Review for REAL Solar

Office location: 3963 8th St SW, Backus MN, 56435

07/15/2023
Ann H Fargo, ND

Fantastic experience!

REAL Solar was a joy to work with, from initial contact with the office to final commissioning. During project development they made sure I understood what the terms meant and how the system would work; during installation the crew was professional and friendly, and answered all my (many) questions. There was a long lag time between signing the contract and getting on line, but that was expected, and I received regular communication throughout, to keep me informed of the schedule. Whether I needed to talk to the system designer, the project manager, the electrician, or the office manager, I received a quick and knowledgeable response. Our case was unique in that we contracted with REAL Solar in 2022, but didn't get on the install schedule until 2023. During that time, REAL Solar chose not to renew their license in North Dakota, but instead of abandoning me, they contracted with a solar installer in the state to help complete the project - definitely above and beyond! I can't say enough good things about our experience, and I highly recommend the folks at REAL Solar!