Review for Green Light Solar (TX)

Office location: 2736 O'Neal Ln, Baton Rouge LA, 70816

07/14/2023
Lydia H Donaldsonville, LA

After sales support non existent

We have had our system for a little over a year. Installation and startup was challenging. System would not communicate with Entergy correctly, so we weren't credited with total amount of energy produced. Got it corrected was working fine. Last month reached out to CS and was told I would receive a call from my area. Never happened. This month same problem this time I was given a number to call - voicemail. I researched emails from previous occurrence and reached out to a Utility Team Lead. Was told to call back Monday and she would transfer me to someone else. Asked for a supervisor transferred to voicemail account without a message informing me who I was leaving a message for. Paying a fortune for this system only to pay astronomical electric bill as well.