07/01/2023
Cassie
Willard, MO
2 months in, panels in place and not functional. They contracted out the installation and BOTH Vivint and the installer have seemed to disappear. So, highest usage of energy for the year and we are paying on panels and our a full utility bill. Several calls back and forth with promises they'll have someone get in touch... Nothing. The guy that set it up and "guaranteed" a smooth process, not return call. Completely terrible experience, regretting making this decision. Should have known it was going to be the worst decision when it took over 6 months just to get them installed after we signed up. Horrible.
System size (kW): 1000
Year installed: 2023