Review for Energy Service Partners (ESP)

Office location: 970 W 190th St #302, Torrance CA, 90502

06/29/2023
Dissau Glendora, CA

Estimated 3 mos, now onto month 6

They have no clue what they’re doing. Signed contract in February, estimated completion 4/29/2023. One panel was damaged and not installed, project manger has no record of it EVERY time I call, even though they’ve been on every correspondence for 3 months about the issue. ESP refuses to give dates for final tie in, install of defective panel, and final inspection….very dissatisfied

Sales process
On schedule
After sales support

System size (kW): 8

System price: $34,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes

Energy Service Partners (ESP) reply 07/12/2023
We're sorry if the communication on your project has been lacking. Your project manager confirmed that the panel in question is scheduled to be reinstalled at the final inspection, which as of this writing is just a few days away. We have asked your project coordinator to be in touch and give you next steps from there. We're always hoping to improve timelines and communication and are sorry it took this long to get here, but we appreciate your patience and understanding and look forward to completing your project as soon as possible.