Review for Emerald Energy

Office location: 3201 Wellington Court Suite 103, Raleigh NC, 27615

06/17/2023
Bryan Apex, NC

Best options, knowledge, execution, customer care

We interviewed and received proposals from four different local solar companies. All of them were professional, knowledgeable and around our budget. We selected Emerald Energy for several reasons. 1. The rep (who is also one of the owners) was extremely knowledgeable and really helped us understand solar from the panels to the inverters to the batteries before we contracted with them. 2. Emerald had options. None of the other companies had the options. To meet our goals, it made more sense to get a Fortress battery and a Sol-Ark inverter. This would give us the flexibility and control we needed compared to other batteries and inverters. 3. Emerald could get to work right away. Some of the other companies had several months of backlogs. 4. They would use in-house personnel for all the critical work. After we signed the contract, Emerald handled everything. 1. They walked the plans through the local city approvals. 2. They started work as soon as the plans were approved. 3. All aspects of installation were meticulous. The electrical work and installation of the inverter and battery in particular was better than any work we have every had done in our home. They cleaned up the worksite every day and left it immaculate when they were done. All the onsite personnel stopped to answer any questions we had, whenever we had them. 4. The Emerald Rep walked the city inspector through the inspection, and then walked the electric company inspector through the installation and approval. 5. After commissioning the equipment, they gave us a great explanation of the system and answered questions after commissioning via email. It was a real pleasure to work with this company and everyone from the company who came out to help with the install and commissioning. We would recommend them to anyone in the Raleigh/Triangle area who is interested in solar.