Office location: 1212 North Post Oak Rd, Houston TX, 77055
06/12/2023
Cash
Sugar Land, TX
Slow process and the team doesn’t coordinate. They didn’t mention about the transformer update. Maybe they just clueless. If they installed so maybe system they would of right off the back know that my system size of 45kw need an transformer of 75kw. Unexpected cost of about 5k for the transformer upgrade from center point engery. I wouldn’t recommend this company to anyone.
System size (kW): 45
System price: $175,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes
Freedom Solar Power reply
08/17/2023
Hello Cash, we are so sorry we did not meet your expectations and hope we can make this right for you. If you’re willing, please email customerservice@freedomsolarpower.com or call (833) 500-0014 to discuss in further detail so we can direct you to the right person. We hope to hear from you soon.