Review for Sunrun Inc.

Office location: 225 Bush St. #1400, San Francisco CA, 94104

05/30/2023
Christopher Moore Redlands, CA

22 Months and STILL NO OPERATIONAL SYSTEM

I would NEVER RECOMMEND Sunrun. We signed our agreement, July 30th 2021! As of today, May 30th 2023, we still do not have a operational system!!!! 23 months and counting with ZERO communication from them since, March 22, 2023 when I initiated another request for status. All I can say is RUN from SUNRUN!!!

Sales process
On schedule
Installation quality
After sales support

System size (kW): 21

System price: $90,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes

Sunrun Inc. reply 05/31/2023
Hello Christopher, we are so sorry to hear that your system is still not operational and we want to make this right. Please send your service address to resolutions@sunrun.com so that we can assist with this. Thank you, and again we are so sorry!