05/29/2023
Margoround
Tucson, AZ
Only gave one star because there is no "0" star option. Almost 2 years into the installation and I could not be more disappointed. This is the worst company you will ever deal with. I have 50% of the panels installed and a huge trench running across my yard. No one gives a rats a$$ what happens to this project. I hear don't be disappointed now, wait when its installed it will produce disappointing amount of energy savings to really disappoint you! Stay as far away as you can and if you see them, RUN from Sunrun!!!
System size (kW): 22
Year installed: 2023
Sunrun Inc. reply
05/31/2023
Hello! Thank you for reaching out to us. We are so sorry to hear that your installation process has halted and that there is damage to your yard. This is not at all up to our expectations and we want to look into this. Please send your service address to resolutions@sunrun.com so that we can assist in getting this resolved. We look forward to hearing from you, thank you!