05/24/2023
Dean
San Diego, CA
Just look at this predatory text. Disgusting! Hello Dean. My name is Audrey, I'm overseeing energy audits for North Park. I'm contacting you via your housing information as there are currently renters at the assigned property. The structure at xxxxx is under my territory to confirm qualifications. The following information is required: •Confirmation of home ownership •Confirmation of meter number and energy usage This is to see if the structure qualifies to be updated with structural resources and equipment. Updating the structure will allow compliance with federal and state laws: Senate Bill 100 as well as the California Renewable Energy Act. This is a fully funded program. There are no expenses for the home owner. All structural updates will be covered by the program if qualifications meet standards. To send confirmation of energy usage for the structure at xxxxxx. Send current usage (this is found online at sdge.com ) in PDF form to audrey.schuster@sunrun.com If you have other structures in the area, it would save time to send the information for other san diego structures as well. Currently, this program also offers rewards. For every structure that becomes compliant with the energy laws, the referring party will receive a $500 cash bonus. Since you do not live there but own it. I would list you as a referral. As well as any other structures you may have. I hope our work on this project together will be quick and with very little disruption, and we are able to update all structures for compliance. If you would like to meet in person, like more information or have any questions, please contact me at 619.674.3274 Audrey.schuster@sunrun.com Have an enjoyable evening. ~Audrey
System size (kW): 1
Year installed: 2023
Sunrun Inc. reply
06/08/2023
Thank you for bringing this to our attention, Dean. My name is Frances and I am part of the Social Media Team here at Sunrun. We are so sorry to hear that our sales techniques have upset you. We would love the opportunity to make things right and speak to you further on this matter. In order to best assist you, please send us your address and the details of your interaction to resolutions@sunrun.com, so that we can take steps to get this escalated immediately. Thank you!