Review for Complete Solar

05/23/2023
John R East Falmouth, MA

Stay Away From Them!!!

Similar to what others have posted here. We hired Complete Solar to install a solar system on our home in MA. There were multiple issues during the installation. Including: 1. The equipment didn't match the contract and was not an even substitute. 2. They failed to pay for electrical permits on time. 3. They failed to get the proper inspections when needed. 4. The system failed electrical and building inspections. 5. Incorrectly sized fuses were installed in the disconnect switch. I actually had to point that out to them! This caused the system to keep shutting down when the installer was testing it. They had no clue why it was happening. Unbelievable!!! The system was finally installed and passed inspections, but Complete Solar still has not submitted the final paperwork to our power company. I have called in multiple times and just get the run around. The forms they need to submit are standard and very basic. It world take someone about 10 mins to resolve my issue, but it's going on two months since the system was installed. If I could submit the forms myself I would. Recommendations: 1. First stay away from this Company at all cost!!!! 2. If you do decided to get solar, make sure you do a PPA or finance it yourself so you can hold back final payment until the installer has finished the job.