Office location: 2270 Douglas Blvd Suite 216, Roseville CA, 95661
05/17/2023
Julie Siegenthaler
Penn Valley, CA
This system has been a nightmare, admittedly under-designed and incorrectly installed by their own personnel. Yet, they'd like me to pay for further work on an hourly basis. If I pay $40k for an 8kw system, I don't expect to have to manage solar energy generation by throwing a tarp over a part of the array, while running space heaters outside and all the electrical devices in my house to prevent generation of TOO MUCH energy for the battery to handle, then turning off my well, hot water heater, and plugging my refrigerator into a gas powered generator to eliminate spikes of energy being drawn from the battery which also shuts it down. And....my true up bill was $8k, plus the thousands I have already paid this year. Seriously - what a mess and waste of money. If I don't get some answers and the system performance promised, I'll see those assholes in court.
System size (kW): 8
System price: $40,000
Year installed: 2018
Price include the Federal Tax Credit or incentives: Yes