Review for SunnyMac Solar

05/15/2023
CDuBM Mansfield, TX

Be careful and know what you are getting into....

SunnyMac did have an attractive offer, as I was directed to them by using the EnergyPal service. My EnergyPal advisor pushed to have proceed with a Site Survey to continue moving forward, while waiting for Tesla to come out and take a look. During this period, we had five companies out to take a look and give us quotes (none of them with a fee - more on this below). With SunnyMac however, they sent over an agreement for a "deposit," which did not say nonrefundable, which was due for the site survey. I spoke with my EnergyPal advisor, Caleb Siu who told me the deposit was only owed, if I had SunnyMac submit permits on my behalf, so I agreed to the site visit. Well, my advisor was wrong. I am now receiving $1250 invoices from SunnyMac for the site survey and for "designing" my system, although I had to tell them exactly where to put all of the panels (based on other companies visits), as their proposed designs (poor computer generated models) were terrible and would have been terribly inefficient. Anyway, do not have anyone come to your home from SunnyMac unless you are 100% certain you are going to go with them, or they will send you a trumped up bill and threaten collections.

Sales process

System size (kW): 10.8

Year installed: 2022