Review for 1st Light Energy

Office location: 1869 Moffat Blvd, Manteca CA, 95336

05/11/2023
HM Farmingdale, NY

BEWARE!

1st Light REFUSES to HONOR their 10 YEAR WARRANTY! - Purchased and installed solar panels thru 1st Light Energy, Manteca, California. Signed a contract with 10 year warranty for workmanship and negligent workmanship caused ongoing massive leaks in our home but business refuses to honor the warranty and pay for the exterior/interior damage clearly due from their install. They have admitted to their install errors but refuse to pay for it. Furthermore, our homeowners insurance has rejected our damage claim because “damage is due to the solar company’s poor workmanship and should be covered under their warranty!” Currently our solar panels are in our garage, since March 2022, when 1st Light finally came to take them down. They are REFUSING to re-install them after we completed our roof work out of pocket! So now- we are also continue to lose precious energy! Pls - DO NOT USE this company! I have reported them to BBB, California State government as well as the California State Government Licensing Dept. They are currently under investigation- my hope is that they WILL do the right thing by their customers!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8.32

System price: $38,497

Year installed: 2017

Price include the Federal Tax Credit or incentives: Yes