Review for Lumina Solar

Office location: 3600 Commerce Drive Suite 601, Baltimore MD, 21227

04/27/2023
M Bel Air, MD

Great product, better customer support

Strongly recommend Lumina if you are considering solar. They were incredibly competitive, offering top tier materials while meeting or beating other respected installers (price per watt). As important as price, the company's customer service is top notch. The company and team were incredible throughout the entire process; you can tell the team takes great pride in their work. The sales team was great, working through options and questions without being pushy. The installer team was prompt and worked through all questions and details, including taking additional time to try to accommodate our installation preferences. Of particular note, we had a very challenging time with our HOA to gain approval for solar installation. Lumina went above and beyond in that extended negotiation, and they reflected great integrity in maintaining our contracted price vs. renegotiating to account for inflation. (Our HOA approval took almost a year to approve installation.) If you're looking for a highly ethical customer-focused company, look into Lumina.