Review for LA Solar Group

04/21/2023
Admin Canoga Park, CA

Service calls and customer service by incompetent people

I have been going around in circles with customer service and service people for 4 months to get a new monitoring system installed and they are completely incompetent and can not properly resolve our issues. I'm continually dumbfounded every time I think we have made progress and then they go completely sideways and I have to start over. They work with 3rd party service people and no one communicates with anyone else. DO NOT USE THEM! Total 100% regrets....

After sales support

System size (kW): 1

Year installed: 2018