Office location: 21402 N 7th Ave, Phoenix AZ, 85027
04/17/2023
RCLNM
Chaparral, NM
Stay away from their heavy pressure sales. Don't fall for it and shop around. I was excited to get solar but ever since Oct 2022 this has been a nightmare. They were quick to do a fast ship and install then everything stalled from there. Fast forward to April 2023 and after 3 failed inspections, a total reinstallation of all the ground electrical components, power pole redo and a new meter that has doubled my normal usage I still do not have solar capabilities. I'm not confident that system is sized properly. Not confident in the install. Stay away. Far away. Don't even consider them. Eff this place.
System size (kW): 2500
System price: $45,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes
Erus Energy (Out of Business) reply
04/26/2023
We apologize that you have had such a negative experience with us. We take pride in providing quality service and products to our customers and we are disappointed to hear that we have failed to meet your expectations. We appreciate your feedback and we will use it to help us become a better company. Please don't hesitate to reach out to us so that we can make this right.