Review for ProSolar Hawaii

Office location: 74-5484 Kaiwi Street, Suite 1-A110,, Kailua-Kona HI, 96740

04/06/2023
John D Kailua Kona, HI

You will regret hiring Ryan Thompson and his company Prosolar. This was the worst contractor I have ever hired. Please read ALL previous reviews on all different sources to get a good idea of his MO. (This review serves both a sincere warning to others, but also a way for me to heal as a result of this nightmare). Once he gets his money from you, good luck on getting replies back, or completion of the process. You are no longer important. I promise, so prepare yourself. But it gets much worse. There were many red flags. He emailed me a bill for the electrical plan, which was to be included in total cost (which it was). He says it was a mistake. Today I question whether it was incompetence, or a deliberate attempt to gain from the unsuspecting. When he finally showed up to install panels. He didn’t have the right amount of panels. I reminded him of the math (x amount of kw = x amount of panels). He told he had to go back a get a couple of more panels. Once on site, the home owner is subjected to unrequested/unsolicited bizarre rants about anti-Covid vaccine, apocalypse, etc. You will be subjected to bizarre texts of his delusional thoughts of a ‘John Collins’, inappropriate partners with you while you are texting him, random pics of jam/other foods. If you call him in the evening he will be very angry and yell at you, while you want answers of why the solar app is showing no generation of power. At initial inspection time by the County, Ryan Thompson show more suspicious behavior as he had to arrive earlier than inspector to remove item. Then when inspector departed, he removed the new item and put his old item back on. Suspicious. BTW. He is not capable of articulating, so don’t bother asking him. He never showed up for the final Hawaii Electric inspection. Apparently he has a horrible reputation with them also. Inspector told me Ryan Thompson to several home owners to meet the inspector at a given time, not intending to show at any of them. He is the childhood bully in a man’s body. Beware.