Office location: 7705 W 108th Avenue Suite 100, Westminster CO, 80021
04/06/2023
Unhappy pappy
Longmont, CO
My experience with Photon Brothers has been pretty bad. The sales person, Kristion T (redacted for privacy), lied about so many aspects of my project that it has been a uphill battle ever since. Communication between team members and the customer is extremely poor. The timeline given for installation was one day. It has been almost three weeks and they still can't give me a correct timeline for completion. They also told me an electrician was coming to finish. I took off work to be home for that, and he never showed. They never explained why and have still not rescheduled. It is continually up to me to push for answers that never come. It has been one disappointment after another. I was very excited about the idea of solar. I have been completely deflated from this process and wish I could go back in time and not pursue it. If you are definitive on putting solar up, I strongly recommend a different company.
System size (kW): 9.2
System price: $33,000
Year installed: 2023
Price include the Federal Tax Credit or incentives: Yes