Review for Sungrade Solar

Office location: 1255 Treat Blvd. Ste #300, Walnut Creek CA, 94597

03/29/2023
Art Muz Thousand Oaks, CA

Poor customer service, misrepresentation and broken promises

It's been more than 6 months already and the system is not yet connected. No one picks up the phone and there is no response to voice mails. No response to text messages either. The financing company (Dividend, in our case) says this company, Sungrade is out of business as far as Dividend's information goes. Shady business and my experience has been very poor. Stay away from these guys. I should've stopped when their sales people told me they were unable to refer me to previous installation owners.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 7.7

Year installed: 2023