Review for Texoma Solar Solutions

Office location: 3117 Westside Dr, Durant Oklahoma, 74701

03/01/2023
Scott M Boswell, OK

The headache isn't worth the discount

If it were possible, I would rate my experience with ZERO stars. Rather than go on and on about the poor communication and unreliable commitments, I'll simply say I had an Outback system installed on a remote cabin in August of 2022 that has not ran for more that 48 consecutive hours once. I go to the place every couple of weekends, more often during hunting season. I don't need the system to run while we're there. We have a propane generator for running high demand appliances and water pump. The solar feed just needs to run while we're away so we can keep cold drinks and condiments in the fridge. Every time I've arrived, for SIX months, I've arrived to find the system in fault. Each time, I follow up with the office and the installer to report the problem and make the request for someone come check it out. If I'm lucky, someone will be out within three to four weeks of the initial report. For example, the system is currently in fault, it was reported on February 11th, and when the tech finally made it out there this week, the system was too dead to bring it back to life. They're going to have to contact the manufacturer to see what they can do. I don't know when that will happen, or when they'll be back. It hasn't been right for 6 months, so what's another couple of weeks, right? Terrible, terrible, terrible service. I would have rather took my money and lit it on fire than to have put up with this. At least then, the pain would have ended quickly. Stay away. Stay far, far away!