Review for Green House Solar & Air Inc

Office location: 14451 60th St. N, Clearwater FL, 33760

02/24/2023
DB1 Palm Bay, FL

Sales guy was great, rest - not so much

The sales guy was pretty awesome. He knew the answers to my questions. The installation on the roof was good but not great, had to come back and install missing clips before the hurricane came. THEY ARE ROOFERS, NOT ELECTRICIANS. The flexible conduit through the roof was poorly installed and boxes were left open when it rained, just a lack of training overall. In placing calls to their tech support about the electrical, I never received a call back - it has been 6 months. Now for the electrical in the solar control panel. They had no clue. There is a complete diagram on the inside of the solar panel cover - which they could not follow to wire correctly. The CTs (that monitor load and supply), were either not installed correctly and some were not installed on the load side. Without these, you have no idea what the system is doing. Working with the manufacturer, I rewired the panel and CTs, installed the missing ones. Once this was done, I found that the meter was not recording correctly. Working with FPL, they reprogramed the meter and for the last 3 months, everything is working correctly and as promised. The panels and inverters have a 25 year warranty, the electronics 5 years. The sales guy was told 25 for everything - he has been updated.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10.8

Year installed: 2022