Review for NC Solar Now

Office location: 2509 Atlantic Avenue, Raleigh NC, 27604

02/23/2023
Rene Figueroa Vanceboro, NC

Fantastic! Very professional throughout the whole process

I can't speak highly enough of this company and their fine staff. From the very beginning, and our first contact with their sales rep, Jennifer, it was excellent. We spoke to and received quotes from two other companies. One of them has recently gone bankrupt! They were pushy and wanted to sign a contract after our first meeting. They were the only one that sent their salesperson to our house. Jennifer was very cordial and professional, and we spoke via email and phone many times. She suggested some things I am glad we agreed on. We went live this past September 2022, and as of last week, February 21, 2023, we have a credit at Duke of almost $200. After signing the contract, NC Solar Now referred us to a different person to guide us to the next step. Every time we move into a different phase, they have someone in that department to guide us. The only issue we have had, and it was our fault, involved the Enphase App that tells you just about everything that is going on with the system, I changed routers, and it was not happy. We called Eric, who handles all of these "dumb" calls, and makes it all better. They had a crew working nearby, and he sent them that afternoon to fix what was not broken. I also want to commend the install crew that installed out system. The guys were very friendly and allowed me to snoop in their work. I also want to shout out to Ryan, who has kept up with us and insuring we are happy. I am forgetting Some other names, but I can say with no regret that we are very happy with our system, and even more happy that we chose the right company.