Review for Elan Solar

Office location: 504 W 800 N, Orem UT, 84057

02/07/2023
Nick Spanish Fork, UT

Absolutely awful

Over the course of installation, their own installers failed to show twice for the inspection. About 1 month later, they finally showed up on the third attempt, but did not provide all documentation necessary which caused the inspection to fail. During this time (from install until now), I was only ever able to reach anyone at all after 3 days of nearly constantly calling. I was promised a follow up several times, but only received one once. Had I known they were this difficult to work with after dealing with their sales rep, I never would have moved forward with them and would have been happy to spend more money with anyone else. My advice is to avoid this company like the plague. Anywhere else will likely be easier to work with, and they weren't competitive enough with pricing to be even remotely worth the headache.