Review for Solgen Power

Office location: 5715 Bedford St, Pasco WA, 99301

02/02/2023
Paul Othello, WA

Solgen is the worst managed busines, that is still in business

Solgen is a joke! They sold me on solar and agreed to a design. They came back a month later with a different design, that I didn't want but accepted. Then sent out installers with yet a 3rd design that I rejected. It took 2 more months to get back to an agreed design that still generated the original design. Then came the odyssey of the electrical. 1st configuration of electrical would not pass code. I offered them a remedy that they rejected. 2nd attempt was also rejected by L&I. After 5 attempts, I am still waiting for Solgen to contact the L&I inspector to come out for re-inspection. Throughout this ordeal, I dealt with approximately 10 to 15 DIFFERENT people. Hardly Ever had the same person respond to an email or phone call. Hopefully I have saved someone from this dispicable company. I should add, the Electricians, all 8 of them that I dealt with were professional and pleasant to work with, this wasn't their fault, it was all MANAGEMENT ISSUES!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 19

System price: $100,000

Year installed: 2023

Price include the Federal Tax Credit or incentives: No